E-Wand™ Support

We want to be sure installing and operating the E-Wand™ is easy and straightforward, so we have a multitude of resources available for you to learn about its installation and operation. On this page you will find links to our installation manuals, user guides, and instructional videos, as well as Frequently Asked Questions for the Current Products Corp. E-Wand™. For more information on the E-Wand™, visit the E-Wand™ product page.

Videos

Getting Familiar with the E-Wand™
Mounting the E-Wand™ on Horizontal Blinds
Mounting the E-Wand™ on Vertical Blinds
Programming the E-Wand™ Blind Slat Positions
Creating an E-Wand™ Twist Group
Pair a Remote and Set the Favorite Position on the E-Wand™ Remote
Operation of the E-Wand™ Remote Control
Enabling E-Wand™ Sensors to Automate Slat Movements
E-Wand™ Battery Installation & Changing the Batteries
Adding E-Wand™ Extension Handles for Tall Blinds
Master Reset the E-Wand™
Converting a Corded Tilt Blind to a Horizontal Tilt
Realigning E-Wand™ Slat Positions

E-Wand™ Frequently Asked Questions

Yes! The E-Wand™ is fully compatible will all venetian blinds, mini-blinds, and wand tilted vertical blinds. Unfortunately, at this time the E-Wand™ is not compatible with vertical blinds that use a rope or chain to tilt the slats.

Yes! For homes with corded tilt horizontal blinds, we offer a universal conversion kit with adapters to fit any blinds on the market. Converting a cord tilt blind to a wand tilt is a very straightforward process that is outlined in the Installation Manual and User Guide and in the Instructional Videos. For the best operation of the E-Wand™, we highly recommend using our universal conversion kit over the several offered through third party sellers, as the tilt stem is usually positioned differently.

On the top of this page you will find a downloadable version of the E-Wand™ Installation Manual and User Guide. Horizontal blind installation instructions are on page 6. Vertical blind installation instructions are on page 7. If you need further help, there are instructional videos detailing the steps for E-Wand™ installation also located at the top of this page. If you need further information, you can send us an email to [email protected] or give us a call at 844-307-7435.

The automation functions of the E-Wand™ are controlled through a sliding sensor switch. The top switch controls the light sensor and the bottom switch controls the temperature sensor. When the switches are in the top position, they are off. When the switches are positioned in the middle, they are set to fully automatic, meaning the E-Wand™ will both close and open your blind slats. When the switch is in the lowest position, the E-Wand™ is set to semi-automatic, meaning it will only close your blinds, allowing you to manually open them to meet your needs. If you would like your blinds to open automatically as well as close, simply move the sensor switch to the fully automatic (middle) position. Still having trouble? You can send us an email to [email protected], or give us a call at 844-307-7435 and we will be happy to help.

Your E-Wand™ is smart, but it cannot tell the time of day. Instead, they detect a change in light. There are two primary reasons why the E-Wand™ may not be closing your blinds at sunset.

1) A manual movement was made within three hours prior to the sun setting.

a. After a manual movement has been made, by either twisting the E-Wand™ Twist Handle or by using the remote, a timer is set. This timer prevents the E-Wand™ from making any automated movements for three hours after the manual movement.

2) The E-Wand™ is positioned unusually close to an indoor lighting fixture.

a. In some instances, when a E-Wand™ is positioned unusually close to a lighting fixture such as an overhead light or table lamp, the E-Wand™ sensors will measure that light’s activity instead of the sun’s activity. To fix this, you can turn that E-Wand’s sensor switches off and group it to the E-Wand™ whose behavior you would like it to replicate.

If your blinds continues to remain open after sunset, you can email us at [email protected] or give us a call at 844-307-7435.

Windows play a large part in the efficiency of a home. It is recommended that to save energy, homeowners close their blinds when it is warm outside to reduce heat infiltration into the home. During winter months, when daytime temperatures are low, it is recommended that homeowners open their blinds to allow in residual heat from the sun. The typical home will cut between 10-15% of their annual energy usage by closing the blinds or curtains during high temperatures, and opening them during daytime cool temperatures. The automated features controlled by light and temperature sensors on the E-Wand™ use this knowledge to reduce the homes energy consumption by automating slat movement.

When the E-Wand™ has low batteries, it will play a short tune when given a command. Be sure to replace your batteries with 1.5v AA Alkaline batteries.

Batteries in the E-Wand™ last over a year under normal use.

Absolutely not! You can link a remote to a E-Wand™ whenever you want. Contact your dealer for information about ordering a remote.

There are several ways you can control the E-Wand™: manually, by remote control, by twist grouping, and by initiating automated functions. This is different from many other blind motorization devices that offer only a single method of control.

To move the slats manually, you can perform a slight twist on the E-Wand™ Twist Handle until the slats reach your desired position.

E-Wands can be controlled via remote control. The remote has 5 channels and an all-channel capability, allowing you full control over which blinds you move.

Twist Grouping allows you to move a single E-Wand™ to control a designated group of blinds. All E-Wands come with the capability to be twist grouped. Instructions on how to create a twist group can be found in the Installation Manual and User Guide as well as within the Instructional Videos.

The Smart Technology enabled sensors control the E-Wand’s automated functionality. The sensors detect a change in light, opening the slats around sunrise and closing them around sunset. The sensors will also detect temperature, opening the slats during cool days and closing them during warm days.

There are a few possible reasons why your E-Wand™ may not be working directly after installation.

1. The batteries may not be properly installed. Be sure the batteries have all been installed positive end first and that there is no visible damage to the batteries themselves. If the batteries have been properly installed, the E-Wand should play a short tune.

2. Before operating the E-Wand™, it must be properly programmed. Programming Instructions can be found in the E-Wand™ Installation Guide and User Manual linked at the top of this page.

If the E-Wand™ is still not functioning after verifying the batteries have been properly installed and the programming has been completed, you can email us at [email protected] or call us at 844-307-7435.

No problem! You can contact us by emailing [email protected], or by giving us a call at 844-307-7435.

Current Products Corp.1995 Hollywood Ave.Pensacola, FL 32505850-435-4994
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